This document describes how we collect and use the personal data you provide to us. It also describes what kind of data they are and what options you have to limit the use of such data, as well as the procedure for exercising your ARCO rights.

Responsible for the protection of your personal data VACA SANTA ROPA DE VIDA SA DE CV. is responsible for the processing (use) of your personal data.

E-mail: [email protected]

Your personal data will be used for the following purposes:

To provide the requested products. Respond to your information, attention and service requirements. Evaluate the quality of the service we provide. Records and file of the contractual relationship for follow-up of future services. Financial management, invoicing and collection. Fulfill the obligations and commitments we have made to you.

Additionally, your personal data may be used for:

Promotion and marketing of products and services. To offer you new products and services tailored to your interests and needs To carry out periodic evaluations of our products and services in order to improve their quality. Notify you about new services or products that are related to those already contracted or purchased. Newsletters and communications about our organization.

Personal data we collect:

Contact information (Name, Email, Address, Telephone, Cellular, Fax), Financial information and means of payment (Credit card, Debit card, Checks), Tax information (RFC, Billing address), Social Networking identification (Facebook, Twitter, LinkedIn, Google+), Socioeconomic data (Age, Sex, Income level, Schooling), Work information (Company, Position, activity developed, CV), Habits, sports, hobbies and interests.

1. For the purposes stated above we may collect your personal data in various ways: When you visit our website or use our online services. By phone or fax. When you provide them to us personally. When we obtain information through other publicly accessible sources that are permitted by law (telephone or work directories, websites, etc.)

2. Information you provide to us: We receive and store any information you enter on our website or give us in any other way. The information you provide is useful to us in responding to your requests, customizing future shopping for you, improving our stores, and contacting you.

3. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many other websites, we use cookies to collect certain types of information when your Internet browser accesses com or advertising or other types of content that are offered to you by or on behalf of vacasanta.com on other websites.

4. E-mail Communications: To help us make the e-mails we send you more useful and interesting, we usually receive a confirmation, in the event that your computer supports this type of task, when you open an e-mail sent by com.

Function of the cookies:

1. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and provide features such as Purchase, personalized advertisements on other websites, and the storage, on your visits, of items in your shopping cart.

2. The Help function of most browsers will tell you how to set your browser not to accept cookies, to notify you when you receive a new cookie, or to disable cookies altogether. You can also disable or delete similar data that was used by browser plug-ins, such as Flash Cookies, by changing the extension settings or by visiting the manufacturer's website. However, we recommend that you leave cookies enabled in order to take advantage of many of the essential features of com.

Cases where vacasanta.com shares your information:

Information about our customers is a critical part of our business and we are not involved in selling it to third parties. We share customer information only as described below:

1. Third Party Service Providers: We hire other companies and individuals to perform certain functions on our behalf. Examples include executing orders, delivering packages, sending postal mail and emails, removing repeated information from customer lists, analyzing data, providing marketing assistance, offering search results and links (including links and payment lists), processing credit card payments, and providing customer service. They will have access to personal information needed to perform their functions, but may not use it for other purposes. In no event will we grant rights to use your data to these third party service providers that are broader than those to which you have consented under this Privacy Notice.

2. Business Transfer: As we develop our business, we may buy or sell stores, subsidiaries or business units. In such transactions, customer information is often one of the assets of the businesses transferred; however, such information will in any event be subject to the commitments made in this Privacy Notice (unless, of course, the customer authorizes otherwise). Of course, in the unlikely event of com, or most of its assets being acquired by a third party, customer information would be one of the assets transferred.

3. Protection of vacasanta.com and Others:We disclose personal information and account data of our customers when we believe that disclosure is necessary to comply with law, to enforce or apply the Terms of Use and other agreements or to protect the rights, property, or safety of vacasanta.com its users or third parties. This includes the exchange of information with other companies and organizations for fraud protection and credit risk reduction. Obviously, this does not include selling, leasing, sharing or otherwise disclosing personally identifiable customer information for commercial purposes in a manner contrary to the commitments made in this Privacy Notice.

4. With your consent:Apart from the above, you will be informed if any information about you is shared with third parties, so that you have the opportunity to decide whether you wish to opt out of such sharing.

Options you have regarding your personal data

As we have indicated, you always have the possibility to choose not to provide information, even though it may be necessary to make a purchase or to take advantage of some of the functions of vacasanta.com such as your account or profile.

1. If you wish to exercise your right to access, rectify, oppose or cancel (ARCO) our processing of your personal data, or revoke your consent to the processing of your personal data, please contact us at [email protected].
2. You can add or update certain information on pages such as those listed in the 'information I have access' section.
3. Normally, each time you update your data, we keep a copy of the previous version for our files.
4. The Help function of most browsers will tell you how to set your browser not to accept cookies, to notify you when you receive a new cookie, or to disable cookies altogether. You can also disable or delete similar data that was used by browser plug-ins, such as Flash Cookies, by changing the extension settings or by visiting the manufacturer's website. However, we recommend that you leave cookies enabled given the fact that they offer you to take advantage of many of the essential functions of com.

Information you have access to:

Vacasanta.com gives you access to a large amount of information about your account and your transactions with vacasanta.com for the sole purpose of viewing and, in certain cases, updating that information.

Conditions of Use, notices and comments:

If you have any privacy concerns, please contact us at [email protected] with a detailed description and we will try to resolve them. Due to the ongoing development of our business, this Privacy Notice and the Terms and Conditions may also change. We may periodically send you reminders of our notices and conditions via email, however, we recommend that you visit our website frequently to review the most recent changes. Unless otherwise stated, our current Privacy Notice will apply to all information we process about you and your account. However, we are true to our word and in no event will we materially change our policies or practices to make them less effective in protecting our customers' personal data collected in the past, without the prior consent of the affected customers.

Information you provide to us: 

You provide us with most information when you search, purchase, post a comment, create your account or profile, enter a contest or sweepstakes or contact our customer service. By performing the above actions, you are providing us with information such as your name, address and telephone number, credit card information, persons to whom purchased items have been shipped, including addresses and telephone numbers, names of persons (with addresses and telephone numbers), e-mail addresses of your friends or others, content of comments and e-mails you send to us, personal description and your financial information. 

Automatic information:

Some examples of the information we collect and analyze include the Internet IP address you use to connect to the Internet with your computer, user name, email address and password for your account, information about your computer and your connection to the Internet, and browser version and type; your time zone settings, browser connection types and versions the operating system and platform you use, purchase history, from which we sometimes collect similar information from various customers to create applications such as Best Sellers, the Uniform Resource Locator (URL) web page history from, through and to our web page (including date and time), cookie number, products you have visited or searched for, and any telephone numbers you have used to call our customer service. We may also use browser data such as cookies, Flash Cookies (also called Flash Local Shared Objects), or similar data in certain places on our website to prevent fraud, among other purposes. When you visit the Web site, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, duration of visits to certain pages, information about your interaction with the page (mouse clicks, page scrolling, or number of times the mouse hovers over certain items), and ways to leave the Web site. We may also collect technical information to help us identify your device for diagnostic analysis and fraud prevention purposes. 

Mobile:

Most mobile devices provide users with the ability to disable location services. Most likely, this possibility is found in the device's configuration menu. If you have questions about how to disable your device's location services, we recommend that you contact your mobile operator or device manufacturer.

Information obtained from other sources:

Some examples of the information we collect from other sources include updated delivery address information collected from our carriers or third parties, which we use to correct our records and make delivery of your next purchase or better communication; information about your account, information about search terms and results of searches performed through Internet search applications, information collected through vacasanta.com profiles on various social networks.

To whom you can submit your complaints and allegations of improper processing of your personal data:

If after having exercised your ARCO Rights before the e-mail of VACA SANTA through the mechanisms established in this Privacy Notice, you consider that the response has been unsatisfactory or incomplete; or you presume that your right to protection of personal data has been injured by any conduct or action on our part; or you have evidence that in the processing of your personal data there is any violation of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, you may file a complaint or complaint with the IFAI. For more information visit: www.ifai.org.mx

Modifications to the privacy notice:

Any changes to this notice will be notified to you by any of the following means:

1. A message sent to your email or
2. A message by any electronic means that you use to conduct transactions with VACA SANTA.

These modifications will be available to the public through the following means:

• On our website com
• Or we will send them to you at the last email you have given us.

HOLDER'S ACCEPTANCE

I agree that my personal data obtained by the Controller will be treated in accordance with the terms and conditions of this Privacy Notice.

If you do not express your opposition to the transfer of your personal data, it will be understood that you have given your consent to do so.

You consent to any information or changes to this Privacy Notice being sent to me at the email address you determine.

The authorization and consent in this privacy notice shall be deemed to be given electronically.

Yours truly,

VACA SANTA