Returns & Exchanges

To make a change or return in Mexico Fill the following form with your name, mail, order number and the article you want to change or return. We will answer you with the steps to follow.

The shipments of your first change are free.

The sending of your return is free.

For international returns click here


The products have to be returned or changed within 15 business days from the day delivery day and the return and/or change is accepted only for products in good condition. We reserve the right to reject the replacement request for any product that has been washed, damaged or without its original label.